According to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes the European Commission has set up an online platform (ODR platform) for out-of-court settlements concerning consumer disputes: http://ec.europa.eu/consumers/odr
INCAS Training und Projekte GmbH und Co.KG is not obligated and willing to participate in dispute resolution procedures by any consumer arbitration board.
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